Survitec Group goes global by adding extra engineers to lifeboat servicing programme
Safety solutions provider Survitec is transforming its lifeboat services operation into a fully global offering with the addition of 14 extra engineers across a range of sites worldwide.
Customers ordering lifeboat services, along with all their other needs such as life rafts, can now enquire with their local branch, then have services delivered wherever they need globally.
The overhaul means it will now have engineers on the ground in five continents, supported by flying squads in the main global ports. Survitec previously sent engineers from the UK and Scandinavia around the world to conduct inspections, but the enhanced service will be quicker and more cost-effective for customers, as well being able to be booked locally.
Its existing team of more than 100 service engineers can already attend any location worldwide, but adding more operatives in additional locations will further improve the service for marine and offshore customers.
The enhanced proposition will be coordinated through one point of contact as opposed to multiple sites; reducing the administrative load for the customer. By providing services for all lifeboat brands and types, complexity is also reduced for users.
In addition to compliance with SOLAS regulations and conforming to the IMO (International Maritime Organisation) requirements, Survitec offers multi-brand inspection capabilities approved under Class and Flag.
Survitec carries Class approval – including DNV GL, Lloyds and ABS among others – and many Flag approvals including Panama, Malta, Norway and Liberia, and has a renowned and well-developed re-hooking service, in line with the latest relevant IMO standards.
Paul Watkins, Regulatory and Compliance Manager at Survitec Group, said: ““We have always offered a global proposition, but these expansion plans give us an even larger footprint, which in turn offers operators greater peace of mind that we can reach them wherever they sail. Our cross-trained service agents can help companies improve their operational efficiency, not only saving them time and money, but also ensuring their statutory obligations are met. Customers can contact their local branch and the services can then be delivered wherever their ship is going to be global.
“Our commitment to compliance and our position as a standard bearer for class approvals means that rather than reacting to regulatory changes, we are influential in helping to develop them. This expertise not only qualifies us to service any brand of life-saving appliance but also means we can help companies no matter what their fleet requirements are.”