Brenock Technology signs agreement with Virgin Voyages

Brenock Technology, LLC, a leading provider of software applications and consulting services for marine, cruise and hospitality sectors, a five-year agreement with Virgin Voyages, becoming its port cost management software provider.

Through this agreement, Virgin Voyages will utilise Brenock’s planning and port cost management tool, Integrated Management System (IMS) across its fleet of four ships. Brenock’s planning and management tools are cloud-based and mobile-ready, providing Virgin Voyages with a modern, end-to-end cruise management system.

Virgin Voyages went live with Brenock IMS in January 2023. IMS is the only single-platform solution that offers comprehensive cruise and marine software and manages fees and expenses across all operational categories, including itinerary and contract changes, luggage and transfers, tugs and waste, and billing and forecasting from start to finish.

“We’re thrilled to have Brenock on our side to help keep our voyage itinerary and operations as efficient, productive and organised as possible,” said Juan Trescastro, Vice President of Global Destinations with Virgin Voyages. “Brenock’s tools give us visibility into data and analytics throughout our voyage lifecycles unlike we have ever had before. The ability to control and manage nearly all aspects of a voyage in one platform enables us to continue to scale our fleet and provide the best quality experiences for our Sailors.”

Virgin Voyages will go live with the Brenock planning tool in Q3 2023. The company will be the first cruise line to implement Brenock’s IMS solution.

Brenock IMS will increase the efficiency of planning logistics and managing costs across Virgin Voyages’ fleet, streamlining staffing, resources and invoices for each voyage. The one-platform tool also offers fuel and berth reservation management and marine port call tracking. All capabilities are automated, allowing real-time reporting across every stage of the voyage.

“It has been a pleasure to work with Virgin Voyages and support planning and management across their voyages,” said Manus Walsh, President and Founder of Brenock Technology. “We’re excited to have Virgin Voyages go live with our full suite of cruise planning solutions. We know the importance of having real-time access to operational data at every stage of the cruise lifecycle. Our cloud-based automated solutions enable unmatched visibility to help Virgin Voyages provide seamless and quality experiences for its team, voyage crew and trusted customers.”

Brenock is a trusted solutions provider for the cruise industry, with partners including Royal Caribbean, Celebrity, Holland America, Princess, Seabourn and P&O Australia. Brenock’s five-year agreement with Virgin is another milestone in its mission to provide robust lifecycle management solutions that keep clients sailing smoothly.